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SERVICES
Problem Solving: Solve your most complex, pressing, and
persistent problems.
Some problems just won’t go away in spite of your best efforts
to solve them. Others haven’t been around long, but are so critical
they can’t wait to be solved. Whether it’s quality, customer
service, cost, efficiency, morale… whatever the issue, we can help
you clearly define the problem and its underlying root causes,
define innovative solutions that will solve the problem in a lasting
way, and develop implementation plans with broad commitment.
Strategic Planning: Define your purpose and chart a course for
the future.
We can help you agree on your mission, purpose, vision, guiding
principles and success factors. Prepare current situation assessment
of your strengths, weaknesses, opportunities and threats. Identify
and analyze scenarios for future inflections driving change.
Generate a small number of strategic objectives with indicators and
action plans for each. Then, develop a process to monitor and
refresh the plan over time so it doesn’t just sit on a shelf.
Project Acceleration: Build a plan for project success.
Beginning with exploration, we can help you define your
project’s objectives, scope, business value and ROI, success
criteria, high-level resources and timelines, and communication
plans before it even begins. Then, when it’s time to launch, we can
help you develop your project’s work breakdown structure, and then
map out the milestones, deliverables, risk plan, tasks,
interdependencies, resources and schedule. If the project is “off
the rails” we can help you identify why, and get it back on track.
Process Improvement: Streamline the way work gets done.
No output is produced without a process, and an organization’s
contribution to the bottom line is a direct result of process
health. We can help you boost the efficiency, speed, and quality of
your core business processes. Begin by defining the process
objectives, indicators and current performance. Then analyze
existing processes, identifying inefficiencies and redesigning to
optimize performance goals. Leave the workshop with action plans to
deploy the new design.
Decision Making: Choose the right fork in the road.
Some decisions are too complex and too important to make purely
on experience and intuition. We can help you navigate these
decisions using a rigorous process that defines success, analyzes
alternatives, considers input from stakeholders, and leads to a
choice that optimizes competing requirements. Whether you’re
prioritizing investments, selecting a vendor, considering make vs.
buy, or facing any decision where a subset of alternatives must be
selected, get all the right people in the room and leave with
agreement, actions plans, and commitment.
Organization Design: Optimize your structure, roles, and
processes.
Whether a new group is forming, or a mature one is re-forming,
the process of organizing can be daunting. No matter how big or
small, we can help you formulate your group’s mission, vision,
guiding principles, success factors and strategic objectives. Then
we can guide you through designing the organizational structure,
roles and responsibilities, and horizontal business processes that
will enable you to achieve them. Finally, develop transition change
management plans to migrate to the new design with minimum
disruption.
Retrospective: Learn from your organization’s experience.
Too often, project teams disband and move on to the next
initiative without stopping to reflect and learn from their
experience. Using a safe process that encourages multiple
perspectives, we can help you build the story of a project’s life,
celebrating the successes, identifying the practices to repeat, and
agreeing on what could have been done better. Prepare plans to
address root causes of the rocks in the road, and identify means to
communicate these learnings to future project teams.
Large Conference Support: Add spice to your company’s
gatherings.
You’re about to bring hundreds of employees together for a
conference. Get your money’s worth out of the huge cost associated
with travel and time away from work. We can help you develop
over-arching conference objectives and themes that inspire and
motivate, and then design and facilitate large group activities to
keep plenary sessions exciting, interactive, meaningful, and
entertaining.
Contact us to see how your organization can achieve
powerful results in record time.
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